monarchescapes.com

Faq

Your most common questions, answered the Monarch way.

No, we bring everything! Our team arrives fully equipped with professional-grade, non-toxic cleaning products, color-coded microfiber cloths, HEPA vacuums, mops, and specialized tools to ensure every space is cleaned safely and efficiently.

We proudly service the Dallas–Fort Worth metroplex and surrounding areas, including Arlington, Grand Prairie, Mansfield, Cedar Hill, DeSoto, Duncanville, and Irving. We will expand to other nearby North Texas cities as we continue to grow voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sintoccaecat cupidatat non proident sunt in culpa qui officia deserunt mollit anim id est laborum.

We go beyond surface cleaning. Every service includes our 360 Surface Accountability™ checklist to ensure consistency and quality. Our cleaners follow a sequenced cleaning order for efficiency, wear shoe booties to protect your floors, and only use non-toxic, eco-conscious cleaning agents for a healthier home or workspace.

Absolutely. Every Monarch cleaner is thoroughly vetted, background checked, and professionally trained before ever entering your space. We only hire trustworthy, experienced professionals who meet our gold standard of care.

Our Monarch Premium Guarantee™ ensures your complete satisfaction, every single time. If you’re not 100% thrilled with your clean, we fix it right on the spot, at no extra cost. Your peace of mind is our priority.

Yes! We offer weekly, bi-weekly, and monthly cleaning options that can be customized to your lifestyle. For commercial clients, we also provide after hours cleaning schedules to minimize disruption to your business operations.

For our recurring clients, we provide a detailed Monarch Condition Report™ on a monthly or quarterly basis. It highlights recurring buildup areas, wear-and-tear notes, products used, and cleaner recommendations, so you always know exactly how your space is being maintained.

Yes, we specialize in vacation rental turnover services. Our team ensures every property is spotless, guest ready, and fully restocked. We even offer linen services and restocking checklists to keep your rental running seamlessly

Yes. Monarch Escapes Cleaning Service is fully insured and bonded for your protection. This means your home, belongings, and peace of mind are covered, every time we clean.

No contracts, ever. That goes for businesses and residential homes. We believe in earning your trust through consistency and results, not paperwork. You’re free to schedule, pause, or cancel services at your convenience.

Booking is easy! Simply contact our Monarch Support Team or fill out our online form. We’ll help you choose the best package for your space, schedule your preferred time, and send a confirmation right to your inbox.

No problem! Many of our clients provide secure access via code or key. Our team follows strict safety and privacy protocols, and you’ll return to a beautifully cleaned space without ever having to lift a finger. Please note that in order to take advantage of The Monarch Premium Guarantee terms, you will need to be physically present at the completion of the cleaning to fully inspect (residential clients only)

When available, yes! The Monarch Quick Reset™ service is ideal for same day or last minute needs. Contact us early, and we’ll do our best to accommodate your schedule.

We accept all major credit and debit cards, as well as secure online payments through our booking system. Invoices are always transparent, no hidden fees, ever.